Welcome to Box and Pots! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or using our platform, you agree to comply with these terms. If you disagree with any part of these terms, please refrain from using our services.

1. Definitions

• “We,” “Us,” “Our”: Refers to Box and Pots.
• “You,” “User”: Refers to the customer, visitor, or anyone accessing our website or services.
• “Products”: Refers to curated gift boxes, handcrafted items, and specialty goods offered by Box and Pots.

2. Use of Our Services

• You must be at least 18 years of age to use our website and place an order.
• You agree to provide accurate and up-to-date information for orders, including contact details, delivery addresses, and payment information.
• Misuse of our website, such as attempts to disrupt services, unauthorized access, or fraudulent activity, is strictly prohibited.

3. Orders and Payments

• All orders are subject to availability and confirmation of payment.
• Prices are listed in [Insert Currency] and are inclusive of applicable taxes unless otherwise stated.
• Payments must be made through the secure payment gateways provided on our website.
• Once confirmed, orders cannot be modified or canceled unless explicitly agreed upon by Box and Pots.

4. Shipping and Delivery

• Delivery times are estimates and may vary due to location, logistics, or unforeseen delays.
• Box and Pots is not liable for delays caused by circumstances beyond our control (e.g., weather, natural disasters, strikes).
• Customers must ensure someone is available to receive the delivery at the provided address. We are not responsible for failed deliveries due to incorrect details or unavailability.

5. Returns and Refunds

• Due to the perishable and handcrafted nature of our products, all sales are final. Returns are not accepted unless the product is damaged or defective upon delivery.
• Claims for damaged products must be reported within 24 hours of delivery with supporting photos sent to [Insert Email Address].
• Approved refunds will be processed to the original payment method within 7-10 business days.

6. Handcrafted Products

• All handcrafted products are unique and may contain slight variations in color, size, or design, which are not considered defects.
• Care instructions must be followed to maintain product quality. Box and Pots are not responsible for damage caused by misuse or improper care.

7. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Box and Pots and protected under intellectual property laws.
• You may not copy, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

• To the extent permitted by law, Box and Pots shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
• Our liability is limited to the amount paid for the specific product or service.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, services, or privacy practices of such sites.

10. Amendments

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on this page. Continued use of our website indicates your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the court in Kangra, Himachal Pradesh.